![]() ![]() ![]() It should turn on and say Update Required if your controller is visible to the PC and Xbox Accessories. Step 2: Once Xbox Accessories is installed, plug the controller in.Step 1: Install the Xbox Accessories application.After you have confirmed you have a Windows 10 system, you can begin the process of recovering the controller. Users on older versions of Windows 10 will need to convert an account or make a new account just for this task. Newer versions of Windows 10 no longer require a Microsoft Account to download the required programs, but older versions usually do. PC recovery requires Windows 10 as a prerequisite. It should say Update Required if it is the correct controller. Step 1: On the console, navigate to Devices and Accessories.To recover the controller on a console, follow these steps: It should also be noted one functional controller is required to use a console for controller firmware recovery. Plug your controller into an Xbox One console or a PC. Tip: If you have problems getting the controller to turn on, removing the batteries for 15 minutes before recovery is known to help in situations where this occurs. Note: In this condition, the wireless on the controller is nonfunctional. To do this, the controller will need to be updated from scratch. If your controller was disconnected during a firmware upgrade, it will not function until the firmware is recovered. Cause 4: Controller Was Disconnected During an Update ![]()
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